Organization Development: A Data-Driven Approach to Organizational Change
Author: Janine Waclawski
This hands-on guide--for planning, diagnosing, implementing, and evaluating organization development interventions--gives scientifically based information, tools, suggestions, and guidelines for those who must manage the human side of change.
In Organization Development, leading experts and pioneers:
You'll gain a clear understanding of the processes, approaches, and strategies that have been proven to work in managing organizational change. Plus, you'll get a wealth of charts, materials, and checklists, as well as useful practice tips.
Table of Contents:
Foreword | xiii | |
Preface | xv | |
The Authors | xxix | |
Part 1 | Quantitative and Qualitative Approaches to Organization Development | |
1 | Introduction and Overview of Organization Development as a Data-Driven Approach for Organizational Change | 3 |
2 | Multisource Feedback for Organization Development and Change | 27 |
3 | The Role of Personality Assessment in Organization Development | 55 |
4 | Surveys as a Tool for Organization Development and Change | 78 |
5 | Interviews and Focus Groups: Quintessential Organization Development Techniques | 103 |
6 | Organization Development and the Bottom Line: Linking Soft Measures and Hard Measures | 127 |
Part 2 | Process-Based Approaches to Organization Development | |
7 | Process Consultation: A Cornerstone of Organization Development Practice | 149 |
8 | The Heart of It All: Group- and Team-Based Interventions in Organization Development | 164 |
9 | Action Learning | 177 |
10 | Appreciative Inquiry: The New Frontier | 203 |
11 | Understanding and Using Large System Interventions | 222 |
Part 3 | Major Developments in Organization Development | |
12 | Organization Development and IT: Practicing OD in the Virtual World | 245 |
13 | Around the World: Organization Development in the International Context | 266 |
14 | Evaluating the Impact of Organization Development Interventions | 286 |
15 | Organization Development Ethics: Reconciling Tensions in OD Values | 302 |
16 | Voices from the Field: Future Directions for Organization Development | 321 |
Name Index | 337 | |
Subject Index | 345 |
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