Real Estate Office Management or Quality Improvement Through Planned Experimentation

Real Estate Office Management: A Guide to Success

Author: Bob L Herd

Real Estate Office Management: A Guide to Success takes a concise look at contemporary real estate office management covering the essential day-to-day knowledge needed to successfully operate the office. It exclusively focuses on the highly essential "operational" issues that a person would encounter from the initial planning stages through the eventual sale of the office. The content uses numerous real world examples, from the author's experience, to demonstrate how to best handle making critical decisions.

Books about marketing: Complete Herb Book or Animal Liberation

Quality Improvement Through Planned Experimentation

Author: Ronald Moen

The methodology engineers need to plan andconduct experiments to quantify cause-and-effect mechanisms in complex systems

Updated to include the latest in experiment design, thisbreakthrough resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements. Step by step, you discover the tools and properties of sound experiments, the methods of planned experiments, and their application to the design of new and improved products and services.

Case studies of experiments in action, and forms and checklists facilitate the adoption of the methods into your daily work. The Second Edition includes new and expanded coverage of how to:

* Test changes to products, processes, and systems
*Evaluate the measurement process
* Extend planned experiments to large systems
*Apply experiments to new product design

Table of Contents:

	Foreword
	Preface
Ch. 1	Improvement of Quality	1
Ch. 2	Testing a Change	21
Ch. 3	Principles for Design and Analysis of Planned Experiments	47
Ch. 4	Experiments with One Factor	77
Ch. 5	Experiments with More than One Factor	113
Ch. 6	Reducing the Size of Experiments	165
Ch. 7	Evaluating Sources of Variation	211
Ch. 8	Experiments for Special Situations	249
Ch. 9	New Product Design	289
Ch. 10	Case Studies	323
App. A	Improvement Using Control Charts	379
App. B	Evaluating Measurement Systems	411
App. C	Forms	441
	Glossary	461
	Index	469